This policy applies to Strategy Insights and any of its associated trade names (IBDG, The Leadership Board), which collect, process and/or store personally identifiable information. We endeavour to comply with the applicable data privacy laws in all regions where we conduct business.
Information We Collect
“Personal Information” refers to information, which allows you to be directly or indirectly identified as an individual person. We may also collect “non-personal information” meaning it can’t be used to specifically identify anyone. Non-personal information may also result from removing the personally identifiable parts from Personal Information. We collect and use both types of information and combinations of both types.
In operating our website and communicating electronically with you, we may collect and process the following data about you:
i. When you register for events, or purchase products, we ask you for personal information. We use this information to provide you with the highest-quality service, as well as information and updates pertaining to your order.
Upon registration or purchase additional personal information, such as credit card number and expiration date, may in some instances be requested. We may also collect additional information about hotel, meal and other travel preferences. This sensitive personal information, which is used solely for confirmation and billing purposes and to service the order, is used only for the purpose identified hereunder and is deleted in a secure and timely manner once that purpose has been served.
ii. We may collect and process details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, IP address, operating system, access times, what browser you are using and other communication data.
iii. We may collect and process information provided to us when you communicate with us for any reason.
iv. We may collect and process information to send Users relevant information which they have agreed to receive.
Types of Information
From the sources listed above, we collect the following types of information:
- Name, business email address (when business email address is not available we may ask for an alternative email address), phone number, physical address
- Job title and professional details
- LinkedIn profile data
- Billing details
- Information relevant to event attendance, such as meal preferences and requested accommodations
- Opinions and other content or information submitted via our websites or other channels
How We Use Information We Collect
The personal data we collect is primarily used to enable us to provide you with the service that you have requested or to respond to an enquiry that you have made. Collecting relevant information is a necessary part of us being able to provide you with the requested services and/or products.
We will only use your personal information fairly and securely, and will never do anything with it (such as sharing it with any other party) that you have not clearly agreed to, or that could be considered irresponsible.
We may use the information collected for the following purposes:
Where Strategy Insights collects personal information for event registration, we will not disclose such information to any third party (other than in connection with administration of the event) without the registrant’s consent. Strategy Insights does not rent, sell or otherwise disclose this collected personal information for non-event-related mailings.
When users register for an event, Strategy Insights may provide to facilities hosting the event, and to event sponsors, only that user information necessary to administer the event experience and create the personalised event agenda for the attendee.
For our legitimate interests in conducting our business, such as:
- To fulfil your requests;
- To respond to your questions, concerns, or customer service inquiries;
- To carry out certain marketing activities – if you are a previous or existing customer, we may wish to contact you from time to time with information about products and services similar to those which were the subject of a previous sale to you. You may at any time request us to stop using your personal data for direct marketing purposes;
- To conduct research and analysis;
- To create aggregated or anonymised data, which we may use and disclose without restriction;
- To comply with applicable laws, protect rights, safety and property, and respond to lawful requests from public authorities (such as disclosing data in appropriate situations for national security or law enforcement purposes); or
- To perform a service on behalf of a client who gives us the data and meet our contractual commitments to you.
Strategy Insights users are asked to provide their email address when signing up to receive information from us, such as newsletters, reports and briefings. Additional information may also be collected depending on the type of newsletter requested.
To notify you about any changes to, or problems with, our website that may affect our service, or other customer service-related issues.
What Are Cookies?
A cookie is a small text file that is downloaded when the user accesses a website. It allows the website to recognise the User’s device and store some information about the User’s preferences or past actions.
As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
You can find up-to-date information clearly explaining how to control or delete cookies on your Windows PC or Apple Mac at http://www.aboutcookies.org.uk/. To control or delete cookies on your mobile phone, please refer to your handset manufacturer’s help manual.
Cookies are referred to as session or persistent cookies, depending on how long they are used:
i. Session cookies only last for your online session and disappear from your computer or device when you close your browser.
ii. Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.
When you use our website, the following categories of cookies may be used:
1. “Strictly necessary” cookies
These cookies are essential in helping you to move around our websites and use their features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you’ve been on the internet. These cookies are session cookies, and will be destroyed when you logout of the website or close your browser.
2. Performance cookies
These cookies aren’t essential but they provide us with useful anonymous information about how people use our website. These cookies cannot be used to identify you as they never contain personal information such as your name or email address. These cookies are persistent.
We do not use information based on your location, IP address, internet service provider, company or other identification data. We may, for example, track the overall number of visitors to a specific page, or record where site visitors are coming from and which search terms were used to find us.
By using this website, you are accepting the use of these cookies. You have the ability to delete cookie files from your hard drive at any time.
Provision of Personal Information to Third Parties
Unless we are given explicit permission to do so we do not sell, trade, or rent Users personally identifiable information to others. We will only use your personal information for the purposes we clearly state at the point at which you provide it to us. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
We will only share your personal information with our employees, contractors, agents or professional advisors where it is necessary in order to fulfil a valid, stated purpose, as above. We do not share personally identifiable information outside Strategy Insights, except as necessary for the purposes for which you have supplied your information or to meet legal obligations.
Individual’s Right to Opt-Out
If you no longer want to receive communications from Strategy Insights, you may unsubscribe at any time. To do so, please email email@example.com.
Should you request that we amend or suppress records containing your personal data we will endeavour to do without undue delay; however you may receive communications for a transitional period whilst we process your records.
Retention of Information
The personal data we hold is stored on our servers and on the servers of cloud based database management services located in United Kingdom and Ireland.
Strategy Insights takes reasonable steps to ensure the personal information it has collected is accurate, complete, and current. If you become aware of any errors or inaccuracies please let us know by contacting us.
You can update the information we hold about you at any time by contacting firstname.lastname@example.org. If you update your information, Strategy Insights will replace any old information stored on its database about you.
Access to Information
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data, erased, rectified or amended.
You have the right to access the information which we hold about you. If you do so, the information will be provided without delay, and at the latest within one month of receipt, however this may be extended where requests are complex or numerous.
We will endeavour to provide a copy of the information free of charge. However, if a request is manifestly unfounded, excessive or repetitive, we may charge a reasonable fee based on the administrative cost of providing the information. We may also charge a reasonable fee to comply with requests for further copies of the same information.
Should you wish to receive details that we hold about you please contact us using the details below.
We understand the importance of protecting children’s privacy especially in an online environment. Strategy Insights services and benefits are not marketed to minors (children aged 16 years or younger). Strategy Insights does not knowingly attempt to solicit or receive any personal information from anyone under the age of 16 years.
Should we discover that any such personal information has been delivered to our website, we will remove that personal information as soon as possible.
Third Party Links
Strategy Insights website may contain links to other sites which are not governed by this privacy statement. Strategy Insights does not accept any responsibility or liability for the privacy practices of such other sites. If you follow a link to any of these websites please check their policies before submitting any personal data to these websites.
The security of your personal information is important to us, but unfortunately no method of transmission over the Internet, or method of electronic storage, is 100% secure. Strategy Insights will employ commercially acceptable means to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
Access to all of our users’ information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.
46 Shenley Pavilions
+44 (0)1908 538400